Healthcare Excellence

Compassionate NDIS & Healthcare Support Tailored to You

Providing expert, person-centred care across Victoria. We bridge clinical excellence with a human touch to empower your independence.

Healthcare Support
24/7 Support Access
500+ Happy Clients
EXPERIENCED TEAM
NURSING SUPPORT
FAST RESPONSE
PERSON-CENTRED CARE
EXPERIENCED TEAM
NURSING SUPPORT
FAST RESPONSE
PERSON-CENTRED CARE
ABOUT BIHI HEALTHCARE

Dedicated to Restoring Independence & Quality of Life

At BIHI, we understand that every journey is unique. Our multidisciplinary team brings together clinical expertise and genuine empathy to support individuals with diverse needs.

  • Specialized ABI (Acquired Brain Injury) Support
  • Comprehensive Mental Health Services
  • Complex Disability & Aged Care Nursing
Learn More About Our Story
Founder
A MESSAGE FROM OUR FOUNDER

Driven by Compassion, Guided by Excellence

At BIHI Healthcare, we believe that every individual deserves to lead a life of dignity and independence. Our journey started with a simple vision: to bridge the gap in disability support through a truly person-centred approach. We don't just provide services; we build relationships rooted in trust and clinical excellence. Every participant who joins the BIHI family is met with the same care and dedication I would want for my own loved ones.

Sarah Jenkins
Founder & Clinical Director
OUR EXPERTISE

Comprehensive Care Services

NDIS-approved support tailored to your unique requirements and goals.

Registered Nursing

Registered Nursing

Professional clinical care including wound management, medication, and health monitoring.

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Therapeutic Supports

Therapeutic Supports

Personalized therapy to improve mobility, mental well-being, and daily functioning.

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Plan Management

Plan Management

Taking the stress out of budgeting and provider payments for your NDIS funds.

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Support Coordination

Support Coordination

Helping you navigate the NDIS landscape and connect with the right services.

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Personal Care

Personal Care

Dignified assistance with daily tasks, grooming, and hygiene in your own home.

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Community Access

Community Access

Empowering you to engage with your community, social events, and hobbies.

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THE BIHI ADVANTAGE

The BIHI Difference

Multidisciplinary Team

Access a wide range of expertise from nursing to mental health support in one integrated care hub.

Qualified Nurses

Vetted clinical experts dedicated to your health and safety.

Fast Response

We prioritize urgent needs with a commitment to 24-hour turnaround on initial consultations.

Compassionate Care

Compassionate Care

We treat every client like family, ensuring dignity, respect, and empathy at every interaction.

98%

SATISFACTION RATE
Medical
OUR PROCESS

Your Journey to Better Care

1

Consultation

Initial discussion to understand your unique circumstances.

2

Needs Analysis

Thorough assessment by our clinical and support team.

3

Support Plan

Tailoring a service schedule that fits your life and goals.

4

Progress

Continuous monitoring and adjustment for best outcomes.

SERVICE AREAS

Care Across Victoria

We provide mobile healthcare and in-home support services across key Victorian regions. If you are outside these areas, please contact us to see how we can assist.

SUCCESS STORIES

Voices of Our Community

★★★★★

"The level of coordination BIHI provided during my recovery was exceptional. Their nursing staff are truly world-class."

— Sarah M., Melbourne

★★★★★

"Finally found a provider that actually listens. The support coordination has helped me use my NDIS funds effectively for the first time."

— David K., Geelong

★★★★★

"Compassionate, professional, and reliable. BIHI has made a significant difference in our family's daily life."

— Jessica T., Ballarat

★★★★★

"Excellent communication and highly skilled nurses. I couldn't ask for better care."

— Michael R., Bendigo

★★★★★

"Professional from start to finish. Every member of the team treated us with kindness and respect."

— Emma W., Mornington

Referrals Welcome

Are you a Support Coordinator, Case Manager, or family member looking to refer a participant? Our onboarding process is fast, efficient, and professional.

HELP CENTER

Frequently Asked Questions

Simply contact our team or complete our referral form. We'll arrange an initial consultation, discuss your support needs, and guide you through every step of the onboarding process.

We currently provide services across Greater Melbourne, Geelong, Ballarat, Bendigo, Mornington, Latrobe Valley, and surrounding regions. Contact us if your location isn't listed.

Yes. Depending on your care plan and clinical requirements, our experienced nursing team can provide around-the-clock care and ongoing support.

Absolutely. Family members, carers, support coordinators, hospitals, and case managers can all submit referrals on behalf of participants.

After your assessment and approval, we work to commence services as quickly as possible. Urgent referrals are prioritised whenever appropriate.